Contact Us

Getting started is simple! Choose your preferred subscription plan from our services page, then contact us to set up your personalised beauty profile. We'll handle the rest and deliver your first box within the next billing cycle.

Yes! We use your beauty profile to personalise each box based on your preferences, skin type, and beauty goals. While you can't choose specific products, our curation team ensures each box matches your individual needs.

You can pause or cancel your subscription at any time with no penalties. Simply contact our customer service team at least 5 days before your next billing date to make changes to your subscription.

Currently, we ship throughout Slovenia and the European Union. Shipping costs and delivery times vary by location. Contact us for specific information about delivery to your area.

Customer satisfaction is our priority. If you're not happy with your box, please contact our support team within 14 days of delivery. We'll work with you to resolve any concerns and improve future selections.